capshak plans are sold on mindio.ir, in toman. Current plans and prices are on the pricing page.
Buy a plan
- On the pricing page, choose Monthly or Yearly, then click Get on the plan you want.
- You go to the plan’s checkout page on mindio.ir.
- Enter your mobile number. Use the same number you sign in to capshak with: your capshak account is your mobile number, so that is where the plan goes.
- Complete the payment.
- Back in capshak, the plan is on your account as soon as the payment is confirmed. Open the billing page (/billing) to see it.
Card details are entered on the bank’s payment page, never on capshak.
If you buy a plan while one is active, the same plan extends it, a higher plan starts right away, and a lower plan starts when the current one ends. See Plans and pricing.
Troubleshooting
- The plan doesn’t show up. Check that you paid with the mobile number you use on capshak. Then reload the billing page. If it is still missing a few minutes later, don’t pay again: email info@mindio.ir with the date, the amount and the mobile number you paid with.
- The payment failed. The bank declined it or it didn’t finish. Nothing was added. Check your card and try again.
- Money left your account but there is no plan. Don’t pay again. Email info@mindio.ir with the date, the amount and the mobile number, and we will check it.
- Paying for a team? For a custom plan or an invoice, write to info@mindio.ir.
Credits from the Android app
Credit packs bought earlier in the Android app still work: when you have no active plan, they pay for AI features. See Plans and pricing.
Refunds
Refunds are handled under our refund policy.