How can we help?
Short, task-first answers about captions, editing, exporting and your account.
Getting started
Your first project, browsers and devices
Captions
Make, edit, style and translate captions
- Make captionsGenerate word-timed captions from your video, then fix their text and timing.
- Style your captionsPick a caption template, change fonts and colors, add word animations and place captions where you want them.
- Translate captionsTranslate your captions into other languages, keep the timing, and choose which language is burned into the video.
- Proofread captions with AILet AI fix misheard words, names, spelling, half-spaces and punctuation while keeping what was actually said.
Editing
Timeline, text-based editing and the AI editor
- Text-based editingCut your video by deleting words in the transcript, remove long pauses and filler words, and bring back anything you cut.
- Timeline basicsSplit, trim and delete clips, change speed, freeze frames, and add videos, overlays, texts and audio on the multi-track timeline.
- The AI editorDescribe the edit you want in a chat, watch the AI make it, then keep it or undo it in one click.
Export
Exporting your video as MP4
Plans & billing
Plans, pricing and payments
Account & data
Account security, backup and devices
- Backup and devicesWhere your video and project are kept, how the optional backup works, how long it lasts, and how to relink a missing video.
- Account and securitySign in with a code texted to your mobile, change your name, sign out of every device, set the interface language, and delete your account.
Still stuck?
Write to us and a person will answer, usually within one working day.